Piano House Members-23

MEETING ROOM BOOKINGS
TERMS & CONDITIONS

Our meeting rooms provide a professional and comfy spot for business meetings, presentations, or workshops. To keep things running smoothly for everyone, please take a moment to check out and follow the terms and conditions below. 

  1. Meeting room bookings are available from 9:00 am to 5:00 pm on weekdays only.
  2. Please respect your reserved time slot as exceeding it may result in additional charges. We kindly ask that you conclude your meeting on time. 
  3. It is the responsibility of the lead booker to ensure that all members or guests attending the meeting adhere to our housekeeping rules and should therefore be the last to leave the space. Failure to do so may result in additional charges for cleaning or repairs. 
  4. As our facility is not fully serviced, it is important that you personally greet your guests and show them to your meeting space. 
  5. Please review the amenities available in your meeting room and bring any additional equipment you require, as they are not provided on-site. 
  6. Payment must be made at the time of booking.
  7. Meeting room bookings include access only to the booked room for the time and duration booked. Building access will begin 15 minutes prior to the booking start time. Kindly be aware that guests must wait for the lead booker to arrive before they can enter the building. 
  8. To remain in the building beyond the length of a meeting room booking and have access to the common areas users must purchase a day pass. 
  9. The lead booker should arrive promptly at the booking start time to meet with the Campus Manager for a brief 10-minute tour and orientation of the space and facilities. If an alternative time is needed, please contact the Campus Manager in advance to confirm availability. 
  10. The Campus Manager will offer a detailed briefing on housekeeping rules and the appropriate use of the kitchen area. Please ensure you allocate time for clean-up at the end of your session.
  11. Upon arrival, please notify the Campus Manager by buzzing TCNUK on the intercom or calling on the number provided. 

Cancellation Policy 

We understand that changes in plans happen, and we try our best to accommodate them. However, late cancellations can disrupt the schedules of other users and result in financial losses for us. Therefore, we have a strict cancellation policy in place: 

  • Cancellations made within 24 hours of the booking will incur a 100% fee.